Greeting passengers on arrival at the airport.Answering any queries passengers might have about their journey.Checking bookings and issuing boarding passes.Keeping passengers updated on any changes to flight information.Directing passengers to the correct gate for their flight.Weighing and checking in luggage.Responding in a calm and professional manner to customer complaints.General administration duties.Make sure that late passengers get to their flights before the departure time or are booked on an alternative flight.Following security procedures.

Maintained branch funds.Reconciled bank account with cash book on a monthly basis.Responsible for tax deduction and returns.Prepared weekly expense report and post in SAP and FQMSResponsible for accounts payable and cheque issuance.Responsible for utility bills payment.Maintained income records.

Process of recruitment, including vetting candidates,assisting with interviews, and issuing employmentcontracts.Supporting internal and external inquiries andrequests related HR department.Compiling and maintaining paper, digital, andelectronic employee records, including holiday andsickness leaves, processing payroll, and assisting withthe documentation of employee compensation andbenefits.Writing and submitting reports on general HRactivities, overseeing HR events and meetings, andcoordinating management-employee communications

Creat new format for reporting and presenting thesale, customer engagement, and reports thatshortened the number of meetings by 30% during the2 quarters.located and proposed new potential businesspartnerships (B2B) by contacting potential partnersand attending networking events which resulted in 3new strategic partnerships.made the workflow smooth by analyzing the data andthe questionnaires, writing reports, organizing andhosting presentations and customer visits.